I'm posting this in the lounge instead of the feedback section becuase I'm not calling out anyone in particular here. I'm getting really really really freakin tired of poor quality control by vendors on this board. I know most things are drop shipped because most vendors dont have any products of their own and with the drop shipping method, things cant be looked at by the middle man who is making the money. It's not only vendors on this board, it's everywhere. There are some great vendors on here that I've always had good luck with so I'm not calling out everyone, just a general statement.
My Stage car has been down for 2 years now because of poor quality products. First was the rear end I had made, then 3 sets of brakes for this rear end, then the output shaft in my trans, and it keeps going downhill from there. Each failure of checking these for quality has costs me huge losses. Not only is this continually happening to myself, but also other peoples cars that I have built.
Now, we have a car we are trying to get ready for the Power Tour, which is one month away. The cam was shipped to us and was bad, we pay to ship it back, and guess what it comes back to us still unusable. Now, with all this downtime, if we get the car together and ready for a trip across the country in time, I'll be totally amazed. We were told by the manufacturer to take it to the machine shop and get it fixed. Guess who absorbs this cost? Yep us. The machine shop machines this cam but guess what, it still doesnt work. Now if this cam fails, who's fault is it since it was altered? This is just one good example.
We buy a set of fuel lines off of Summit, they come in and are supposed to work with our fittings, per the salesmen. Guess what, they dont. We call and the salesmen he says they dont make fittings for that particular hose. Why the hell would they sell a hose that you cant get fittings for??
Another situation is an exhaust system that shows up with one muffler, mix matched clamps that arent even the right size for this exhaust system, etc. I could keep going on but my particular details arent the reason for this post.
This lack of quality control costs those of us that are building with these parts a lot of money and a hell of a lot of downtime and extra work. At least try to look at the products that you sell before it goes out the door. If you dont have it available, dont charge our credit cards until it ships. If you dont know when it will be available, tell us it's not available, not that it'll be two weeks, then another two weeks, and yet another two weeks. Just say it, you dont freakin have it. Go find it somewhere else. If your pruducts are f'ed up and cost us money, why dont you offer to make it up to us guys? You want our loyalty, how about the same respect back to the ones that pay for your livelyhood? Things need to start to change if you guys want to keep making money on us. This market and community is getting smaller and smaller by the minute.
My Stage car has been down for 2 years now because of poor quality products. First was the rear end I had made, then 3 sets of brakes for this rear end, then the output shaft in my trans, and it keeps going downhill from there. Each failure of checking these for quality has costs me huge losses. Not only is this continually happening to myself, but also other peoples cars that I have built.
Now, we have a car we are trying to get ready for the Power Tour, which is one month away. The cam was shipped to us and was bad, we pay to ship it back, and guess what it comes back to us still unusable. Now, with all this downtime, if we get the car together and ready for a trip across the country in time, I'll be totally amazed. We were told by the manufacturer to take it to the machine shop and get it fixed. Guess who absorbs this cost? Yep us. The machine shop machines this cam but guess what, it still doesnt work. Now if this cam fails, who's fault is it since it was altered? This is just one good example.
We buy a set of fuel lines off of Summit, they come in and are supposed to work with our fittings, per the salesmen. Guess what, they dont. We call and the salesmen he says they dont make fittings for that particular hose. Why the hell would they sell a hose that you cant get fittings for??
Another situation is an exhaust system that shows up with one muffler, mix matched clamps that arent even the right size for this exhaust system, etc. I could keep going on but my particular details arent the reason for this post.
This lack of quality control costs those of us that are building with these parts a lot of money and a hell of a lot of downtime and extra work. At least try to look at the products that you sell before it goes out the door. If you dont have it available, dont charge our credit cards until it ships. If you dont know when it will be available, tell us it's not available, not that it'll be two weeks, then another two weeks, and yet another two weeks. Just say it, you dont freakin have it. Go find it somewhere else. If your pruducts are f'ed up and cost us money, why dont you offer to make it up to us guys? You want our loyalty, how about the same respect back to the ones that pay for your livelyhood? Things need to start to change if you guys want to keep making money on us. This market and community is getting smaller and smaller by the minute.
My money is always as advertised...........the product, not so much. Then the hassle of getting it straightened out, more wasted time and to me - time is money
