I'm not posting on this thread anymore after this.
I did issue the refund. It came up on paypal as a visa refund and he thought it came from visa and it didn't. It came from me. There is a lot of detail missing out of his story. The fact that he posted all of that AFTER the deal was square is wrong, he did it out of revenge. Way overboard.
I'm living in a world that is aware of the details of this transaction. So don't tell me about my morals when you don't know me.
1. You sold a product.
2. Someone purchased said product.
3. Buyer promptly paid you.
4. Buyer never received product.
5. You gave several excuses as to why product was not received.
6. You didn't simply refund money sent to you, but rather forced buyer to go through the financial middle-man and wait for them to make you refund the money.
Does that about cover it?
I am not purposely trying to be a d!ck here. But IMO, you could have avoided ALL of this by simply handling the situation differently from the beginning. Does it suck that you have to continue to live with the consequences of a bad transaction from many years ago? Sure it sucks. Did the buyer
possibly go too far in letting people know his displeasure? That's for other people to decide. Personally, I can't say I would have cut you any slack had I been the one in his shoes. The simple fact that I would have had to wait as long as he did for a refund would p!ss me off to the inth degree, especially if I had been kind enough to give some lenience and try to work with you in the beginning.
What it boils down to is live and learn.
And as mentioned on another board, maybe a more though-out plan of action to possibly get the threads deleted would have been a better idea, too.