Len Freeman, is this how you treat your customers? long.

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Has anyone who is a personal friend of Len's just tried to call him on the phone & find out why he won't contact Disco Stu or WhipLash306? I'm sure Len has many friends & when something this controversial is going on that he has without a doubt talked to someone about it...
If you were Len & were innocent of these serious accusations, wouldn't you be the first one to jump in to set the facts straight & defend your reputation? Of course we would, so why won't YOU Len???
Len, it's real simple..... "If" YOU'RE innocent than defend YOURSELF!!! Tell your accusers YOU'LL take them to court if they don't quit slandering your good name & quality tranny rebuilds!!!! WE THE BUICK COMMUNITY ARE ANXIOUSLY AWAITING TO HEAR YOUR SIDE!!!!



The Darkside
 
He is not going to reply, otherwise it would of already been done. He will ride it out until this thread gets locked. :mad:
 
I'm glad that some think that there is some who feel better that they brought some clarification here. But I think that we just went full circle and are where we are at. Read the first post, and the rest of the thread before you bring your construed arguments here, getting details wrong intentionally or not, irrelevant jabs etc. My story doesn't change, no matter what angle you approach it from. Like "$2500 was a good deal" and "it does not take every billet piece in the world to stand up"..... so I should be happy with what I got? It might as well be full of rocks. Didn't work. End story? No. After taht I was avoided and lied to. "he doesn't work here anymore"....but he is still pulling down orders. "can't help you THIS TIME".... that's not what he told me. Does this not register? Slander?!! I gave him EVERY opportunity to avoid this. Let's see you get taken for $2500+shipping, then have to pay for another tranny+fuel costs+time lost, then get hung out to dry and see how you handle it.

If all these passive aggressive attempts to take this thread off track end up getting my thread locked and it turns out to be another case of the little guy getting ripped, well that just ain't right. I'm sure all those who seem to have missed the whole point of this thread who argue in his favor, when he won't take the responsibility for himself, would be pleased.
This news travels fast. Look at the view and post count. I'm sure he knew about it as soon as it dropped. And yet, nothing.

Maybe this should be brought back up.

I paid Len for a transmission that will stand up to solid nines. I expressed this plainly. We ordered the tranny as one of the first items. It waited for the car to me built (delays with machinist, BO's on parts, roll cage, notch, alot of work.)
When the car was finished we took it to the track. Long story short, we made two passes (First pass was 10.5. Second pass was aborted) due to an injector going bad, causing one cylinder to overheat and do some damage. Point is, it took awhile to get some pistons cut (but was till in warantee) and to fix the motor and head. Got it back together, get it on the street and it noticed that there was a 2/3 flair. A couple pulls on the street showed that it was going south fast, even at part throttle it was giving an extremely delayed shift.

SO.... I call Len, and he asks me about the fluid level, and TV adjustment. I told him it's right. In which he relied, that he knew I knew better but he had to ask. So he tells me, "yeah there is something wrong. Get it ready to ship and I'll fix it no problem. Something is wrong". He also askes when we ordered it. It had been awhile but was still in warrantee. In which he adds (I don't give a f*ck how long it's been, it should not have done that. Send it to me". I was not suprised, we've done this before, and he stood behind his work.

So I call him to tell him it's ready to go. Well, I get his receptionist. She tells me she will give him the message. This goes on daily for about a week. Then after about another week it changed to "he does not work here anymore". Really? This is his shop. And I'm pretty sure it's his daughter. And if she still works there I would presume the he does to. (If I am wrong then disregard the last statement). BUT, the kicker is, I had someone else call, and they were still taking orders.... so take that for what it's worth. And to make it even better, I am convinced I heard him in the background, but stopped talking mid sentence.

So, after a couple of weeks of her screening my calls, and taking my messages, she tells me that "we're not going to be able to help you this time". It took a little self control to tell her "really?, that's not what he told me. You have him call me ASAP." Surely he got some of my messages by this point, so it was becoming apparent that it was not going to do any good.

So I PM him. Nothing. I call back and tell her a summary of what my new builder found. Pause, and then said that she will give him the message. I tell her that if he does not call me back personally, I am going to let everyone and their dog know about this. She said "I'll let him know about your little threat". Waited to hear from him and nothing. Posted the other thread Len Freeman,i Suggest You Answer My Gd Calls.....
and told him to handle this, and I'll even wait two days before I give my account of this. I gave him five. Nothing. So, here it is.

This is verbatim from the work order:

Upon disassembly, we discovered that the direct clutch pack failed (frictions worn to backing and burned). Transmission contained stock Raybestos frictions and steels in entire unit. No upgrades to any of the clutch packs. O/D carrier assembly was stock and is cracked in spline area. Forward drum was a stock modified unit, Not a billet shaft (or hardened shaft), I.D if stator shaft was bored oversize beyond usable specs, band anchor pin was stock not upgraded, no upgraded roller bearings in unit.

Well, WTF did we pay for?! A refreshen, black paint job, and a "Performance" Transmission sticker? In all fairness, we did get a nice pan and servo cover....since that is externally visable.

Let's hear it Freeman. I'm waiting to hear it.
 
And here is the invoice from Kurtz. This is the list of items that had to be replaced since it was not done in the first place.

Untitled-1.jpg
 
Thanks for posting that up Stu....it further adds validity to our claims. While it is not the invoice from Len's, as there unfortunately was not one, it does follow through with atleast a little proof to some of our claims....
 
I was just trying to get the point across that some have more overhead than others. It was not a slam on anyones technical abilities to rebuild transmissions.

I hope you didn't take my comment personally. If you did, and I get the impression you did, I'm sorry.

I am not offended. I don't do transmissions and I don't have a barn, so what you said didn't apply to me. I understand what your point was, I guess it sounded more condescending than you intended it to, no biggie.

HOLD ON, do turn us into the bad guys and do not throw smack at Admin for doing there job. I ASKED NICELY FOR EVERYONE TO CHILL OUT!

Why are so many people fighting over this?? I 100% have no problem with a problem being posted. I have said 3 or 4 times, keep it to the involved parties!

I have said it before and I will say it again, UNTIL LEN posts or replies somehow this is all retarted for everyone to keep fighting someone else's battle like this. This is just crazy IMO!

We have tried to stay out of this. However this board will not let this trash talk continue. If it does the thread will be locked! Don't blame us, if it gets locked!

I haven't seen anyone go after the admin, unless something got deleted. As far as trash talk, I have seen better at junior high girls basketball games. I don't really think anything about this thread deserves a locking, but of course it's not my decision to make. The only person that would gain from this thread going down is Len Freeman, and I don't think he deserves to have that happen at this point.
 
Why? You sure are trigger happy...

I haven't seen anyone go after the admin, unless something got deleted. As far as trash talk, I have seen better at junior high girls basketball games. I don't really think anything about this thread deserves a locking, but of course it's not my decision to make. The only person that would gain from this thread going down is Len Freeman, and I don't think he deserves to have that happen at this point.

I was referring to your post. I like you bud, all you guys as I like Len. I am not trying to turn this into a pissing match between anyone...

Leave the personal trash talk out of it. PLAIN AND SIMPLE!

This is my board and it is my responsiblity to try to keep it as civil as possible, that is the way we run things....
 
Good to see that reciept up there, im sorry my camera got screwy and I couldn't post the other pics I took. I hope somehow this gets resolved some way or another. It should never have to be chalked up to a learning experience
 
No matter where this goes IF the thread gets locked then its just like the old days here SO PLEASE DO NOT LOCK IT! Let the people have their say whether Len goes down or backs himself up to disprove the statements made against him! I HOPE he opens up & Does NOT pull a Keith Mease!! That would be just SICK to have another one take that road on us! PLEASE CHIME IN LEN!! Do it for your NAME!! For your HONOUR!!
 
Well let's hear your opinion on that bottom line that says $2869 that I should not have had to pay if he would have just taken care of this issue (or built it right in the first place)? Instead of your opinion trying every possible tangent (like overheads, and outsiders experience who gave their opinions on the quality of the parts, possible loopholes which could pan in his favor etc) that do not absolve Len from any responsibility?

So, in your opinion does it appear that I was on the recieving end of good business?
 
I was referring to your post. I like you bud, all you guys as I like Len. I am not trying to turn this into a pissing match between anyone...

Leave the personal trash talk out of it. PLAIN AND SIMPLE!

This is my board and it is my responsiblity to try to keep it as civil as possible, that is the way we run things....

I am missing how me telling Jay that he is trigger happy equates to me attacking him. I have no beef with any of you guys, including Jay. I think his ban/lock finger is itching and he wants to scratch it, that's all. He was ready to lock the thread down over me telling Don that people in the midwest don't all have barns and that we have transmission shops? Whoa... All it boils down to was that I took what Don said differently than how he meant for it to be taken.

I understand wanting to keep the thread going in its intended direction and not wanting people ranting and going crazy, but IMO that was strange to get jumpy over that comment.

Carry on.
 
Well let's hear your opinion on that bottom line that says $2869 that I should not have had to pay if he would have just taken care of this issue (or built it right in the first place)? Instead of your opinion trying every possible tangent (like overheads, and outsiders experience who gave their opinions on the quality of the parts, possible loopholes which could pan in his favor etc) that do not absolve Len from any responsibility?

So, in your opinion does it appear that I was on the recieving end of good business?

I think the last question has already been answered. I don't understand why you think you need to grind this into the ground with me.

I offered fair and impartial opinions. If you think otherwise, then let's talk about it. Some harsh questioning was needed to dig up the cold, hard truth, and I think we got the truth. With the facts that came out, I think everyone is capable of coming to their own conclusion without anymore opinions of mine on what's been presented over and over and over again.

I'm going to reserve any further opinion because I really don't want to stir things up with you any further. I thought you appreciated the assessment I came up with, but I guess there is something more you're seeking from me, and I just don't think I can give it to you.

Sorry Whiplash. I know I offered to give an opinion on the invoice, but the way I like to pick things apart will not help anything at this point.

I think we need to concentrate on finding out why Len is keeping silent on this.
 
DonWG said:
Sorry Whiplash. I know I offered to give an opinion on the invoice, but the way I like to pick things apart will not help anything at this point.
Fair enough sir....I totally understand.
DonWG said:
I think we need to concentrate on finding out why Len is keeping silent on this.
Are you able to help with this?
 
Reading between the lines with Don's post, I am going to say that he thinks you guys got screwed. You got a lemon, and he knows it. He doesn't want to pull the gloves off and say anything bad about Len, but he knows what a pile he sold you.
 
I am missing how me telling Jay that he is trigger happy equates to me attacking him. I have no beef with any of you guys, including Jay. I think his ban/lock finger is itching and he wants to scratch it, that's all. He was ready to lock the thread down over me telling Don that people in the midwest don't all have barns and that we have transmission shops? Whoa... All it boils down to was that I took what Don said differently than how he meant for it to be taken.

I understand wanting to keep the thread going in its intended direction and not wanting people ranting and going crazy, but IMO that was strange to get jumpy over that comment.

Carry on.

Sometimes I don't understand why I try... Jay read what I posted and sure enough here comes more posts. He made a statement, his actions as admin isn't up for discussion.................................................

Again the thread gets taken back off course. Am I not being plain enough?

KEEP THE THREAD ON TRACK! If your name isn't Len, or DiscoStu, Whiplash, or directly connected to this thread LEAVE YOUR NOSE OUT! Any of those guys feel free to bump it everyday.
 
Why would anyone bump it, it's a sticky? It can't move up or down the page...

Basically what you have done is killed this thread without locking it, because you have ended our ability to discuss anything on it. Disco Stu and Whiplash can update until their fingers fall off and we all know that Len won't show up on it.

I thought that was what internet forums were for, having discussions...Guess not :confused:

I will make a note not to have any type of criticism for anyone who is a mod or an administrator in the future though, that makes a lot of sense.
 
You are SO missing the point. This constant bickering isn't doing anything to help them get a solution. Them being the ones you want to help.

I guess you think name calling and fighting each other is going to bring a quicker solution?

I asked for civility in the posts. If you feel that is wrong, then yes you may be on the wrong board!

You are making a problem out of nothing. Why do you have to be the one with the last word? Right now you are being part of a problem not a solution, think about that... WE DO NOT LIKE LOCKING THREADS, if rules aren't followed then it is what it is.... The board is here for the reasons you qouted, however we have rules.

You yourself have praised us before for a certain level of moderation on this board. It works both ways!

The situation is bad enough, it is linked to other boards. It is bad enough something like this has happened but for us to turn it into an all out war between members is just plain stupid!

Please think carefully before making this debacle any worse...
 
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