We have a "Nazi" list. I'm German so no I'm not bashing
We got stuck with $3k worth of MSD boxes last year 2nd day to singapore all CC info checked out even the 3 digit code on the back. I even held it an extra day.
Another customer who is short 48.00 in parts due to a supplier did a $2200 Pay pal charge back after the second part of the order shipped last Friday. I called & he said he would reverse & didn't. I spent Sunday doing a pay pal claim with tracking #'s.
That will tie up $2200 for 30 days.
When we moved back in April I had a nice suprise. People knowing we would be shut down did over $5k in charge backs on pay pal in the 10 day period we would be shut down. Parts recieved & waited until the day we closed & did charge backs.
When we got back up 3 weeks later pay pal said we had 10 days to respond & that was it.
There are people who are reading this on the board & laughing. Believe me I have your names written down. Gaskets in Canada & parts thru the U.S.
I'm just waiting to meet you at an event.
You wonder why I stop sending free parts.Wonder why it is hard for us to keep everything in stock?
How about the famous I didn't recieve this in my order?
95% out there are honest it's the other 5% that kills our trust we had years ago.
Phil you are correct I don't charge you when you call up & say I need this asap. There are a few guys out there who you can ship the part out in 3 minutes at the end of the day & know you will not have to chase them down.
It's not that we don't know what you owe us. I have a folder 1.5" thick with debts that I doubt will ever be paid.Everyone gets in a situation once in a while. Katrina was the last big event.
You will never see me hounding any one for $ on this site or anywhere else.
We get 8 calls a day from the same person hounding us. How are we suppose to ship you when we are on the phone with you?
I'm done ranting but I will get a NAZI list mass e-mailed here when we are where we need to be. I guess you think vendors do not talk & we are against each other. It couldn't be further from the truth.We send you to other vendors when we do not have it & they do the same because it is about helping the customer. This NAZI list is just about helping the vendors & narrowing the 5% down.