Actually for the money, the new Compaqs are hard to beat (can't believe I just said that). My company sells both Gateway and Compaqs, and right now the Compaq laptops are far superior dollar for dollar. IMHO Dell leads because of some excellent marketing/ advertising, theres nothing "magical" about their components. After the sale, it all comes down to service and support, where Dell may excel. Make sure you get a decent warranty, and if you'll be using it for much more than surfing and email, you may want to stay away from a low end machine as dthrock pointed out.