I know this subject has been discussed to death and posts deleted over it. I have yet to receive my Keith Mease DP. 5 months now and absolutlely nothing. No phone calls, no emails, nothing. All you guys can post that you got yours and he's a pleasure to deal with. Well, I'm happy for you, but maube if you had gotten screwed over you might feel differently. I own my own company, granted it's in a different line of work than the performance auto parts industry, but as far as I know, customer service is customer service no matter how you look at it. If I treated my customers close to this bad, my reputation would be ruined and I would be out of business. If there is a problem, let me know, I just want an answer to whether or not I will ever receive the parts I paid for upfront. If I am not going to get my parts, credit my money back to my card and I will be just as happy to spend my money someplace where I get service and parts in a prompt and professional manner. I have never been more frustrated than I am right now. I am waiting on this 1 specific part to complete my project car that has been in the works for several years, and now I am waiting again for someone to decide whether or not they want to do business. All of the people that are going to chime in and say quit whining, I just have to say, I am not whining, I am stating a fact, and whether or not everyone here knows that at 1 point or another, they have been frustrated with the service they have gotten somewhere, someplace, sometime.
The equivalent of this action in my line of work would be, droppping your steak on the floor, kicking it around a few times, cooking it, then spitting on it right before it gets served to you. Now people would have a real problem with that, but people can get screwed over on parts that cost way more than a steak and it's ok as long as you weren't the one doing business with the guy or you got your parts.
What gives?
Whit
The equivalent of this action in my line of work would be, droppping your steak on the floor, kicking it around a few times, cooking it, then spitting on it right before it gets served to you. Now people would have a real problem with that, but people can get screwed over on parts that cost way more than a steak and it's ok as long as you weren't the one doing business with the guy or you got your parts.
What gives?
Whit