I haven’t even bothered to read all the posts yet, but from what i understand is that you all seem to agree than parts availability is MY problem no matter what I tried to do before hand to insure there would be parts to build it with. A phone call at Friday afternoon around 3pm to tell Bruce that the tranny is on its way and also to confirm parts stock, and that he should see it Monday morning. Tranny arives Monday morning around 10am. I don’t believe he works Saturday’s or Sundays as regular hours, so that means ruffly 6 business hours later he is out of parts. If he had the parts in hand, that means only 1 of 2 things. He either sold them over the counter knowing damn well that mine was on its way, or he put them into another unit late Friday or early Monday morning, either of which, a courtesy call to me would have been a good idea so i can make a decision as to weather or not i want to wait or try to stop shipping.
Now, I don’t know how things are run in other parts of the country, but here in Chicago, when u call someone for parts, and they check stock, they also pull them and they go into “will call” or get set aside till you pick them up. Also, here in Chi-town, service is what makes or brekes you. Hmmm, pullin parts to be sold is now service ? Damm, I thought service included a whole lot more than that.
Everyone who responded, seems to be leaving out the fact that it was conveyed to Bruce long before getting the dam thing in the first place, that it needed to be done ASAP irregardless of what it takes. Billet **** was optional as his website states. It offers a rebuild tranny for $1200, billet Killer tranny for $1800.Why couldn’t he just do a rebuilt unit like i also asked, at that time he replies. I’m doing it right or not all. Hmmm, seems like false advertising. Maybe there should be some internet watchdog stuff
Now, anyone who wrench’s does know that tranny’s; for a tranny builder , is not that hard, Just nuts and bolts and seals and clutch’s. Christ, take apart a Cat 977 down the bare frame and rebuild that, including all the components ie: engine, torque converter, tranny, steering clutch’s, final drives, tracks, track frames, etc.. oh yea, hydraulics too. There’s some nuts and bolts and parts floating around. Oh yea, do that job in 3 months time while fixing all the other equipment and trucks for the company and order parts with NO HELP !! Sorry guys, that’s what i do for a living, it ain’t no biggie, its my job
a very long day job.
As far as having a part sold out from under me AFTER putting it in "Will Call", NEVER. Backordered parts yes. But, this is not what i would call a backorder. I called there 6 business hours prior to my tranny getting there and now he’s out of parts, wtf. I’ve had parts sit on a will call shelf for weeks and NEVER get sold out from under me. With all this being said, the welder going down is irrelevant at this point. I did everything in my power to insure that he actually had the parts short of physically flying out there to look for myself. Guys, even the kids behind the counter at Pep Boyz know how to check stock while your on the phone, and they can even write your name on it so it don’t get sold to someone else.
I called Bruce at least 3 times that week to arrange things. How could he have not known he had the parts ?
In my honest opinion, I think Bruce knew all along he did not have the parts in stock as he told me, But rather he was expecting them on Monday. When they didn’t show on Monday, he then decided to tell me there was a parts availability problem.
As far as the responses I got here, I really do take them w/ a grain of salt. Come on, Joe is a tranny builder who is a personal best friend, along w/ Lonnie and others I’m sure also. I can fully understand them being a little biased. As far as Bruce being the only builder there, what are those pic of “technicians “ on his web site for then, especially Alan Mackiewicz , indicates he builds the TR tranny’s too at the age of 21. Hmm, I guess they really don’t take a Master Technician Builder to do. ( A Matser is someone who has 5 or more years in the field he id a master in along w/ being ASE certified ). I have never said Bruce doesn’t build good stuff, no way. I tried to find out, but he couldn’t produce what he promises, even 6 business hours later.
BTW Bruce, the bitch is about the fact of me sending you the tranny on your word, and you not being able to hold up your end of the bargain. Its not like I’m not going to be able to now feed the family over this $300. To me, the $300 to send it back to you after you get your parts problem straightened out would not have been a problem, had I been able to get it built ASAP w/ or w/o billet parts, I was going to do that, I told you that.
Oh well, in all honesty, with close to 400 views and only 18 posts as of writeing this, and most appear to be personal friends of Bruce’s, I feel I lost the battle but won the war. I did everything in my power to make my tranny run before summer was out. You did not. .Jeez, that’s was even a new sale, I hate to think how dusty it would have gotten if it was a warranty. And Please Bruce, don’t even tell me you never get a warranty claim. Everyone gets em, it just depends how many.
Here in Chicago you run a possibility of getting hurt if you fuk’d over someone like that. I don’t know, in Ca I guess they just don’t pass you the joint. :Þ
BTW guys, Bruce and I still talk, just not to each other
In all honesty, we still do talk, just not on the same levels anymore. Its just a shame that we cannot do business together.
Also, I had asked Bruce if he just wants to split the loss since we both do see the other ones side, he has told me that he would rather have this instead.
Im done
