Hi guys,
This is a personal complaint I had with a recent vendor about something that I really didn’t want to get this far. I have tried everything possible I can think of to rectify this situation, After a few phone calls, and numerous hours in a private channel w/ the vendor, we are getting nowhere. I even went as far as to email Jason w/ the highlights since my thread was getting deleted/vanished/locked.. I have even went as far as asking for a poll and let you guys decide, I was told that if we made this a poll it would get deleted and I would get banned for speaking about my experience with a vendor who also moderates on this board. It seems that other posts against vendors don’t get deleted/banned, what makes this any different ?
Anyway, here goes…..
Let me start w/ saying I’m the original owner of a 87 GN w/ 39k on it. I lost my license a few yr. back, and in the mean time, I’ve done a lot to it, most of what’s in the signature is done recently, i.e.: 3 yrs. I took it to the track last fall , first time in 3 yr., and first time out ran a 25.x run, I’m like wtf. It turned out that the chips I had bought used for the blue tops I’m running where spiked or what, but I had the EGR went 100% at anything above idle. The car barely made it down the track. I bought these chips used from some guy off the BB. I went back to original chip burner and explained my problem, he said to send em to him, he will check them out. He told me they don’t get spiked and that the other guy must have tried to reprogram it or something, but he would gave me new chips, no charge even thou he didn’t make a dime off of me. That’s a good guy in my book, he will be selling me my chips in the future.
Anyway, I put a bone stock 87 chip in, cranked the boost to 19 and ran a 13.20 at 101 on an unmatched combination. Not bad, not good, but it’ll have to do for now. I put it on the trailer and went back to the garage where it sat all winter. I did nothing to it, remember, I just had 3 yrs. to do whatever I wanted.
This June, I got me some new Weld Draglites and Nittos and was itchin to get plates and insurance back on it. I took it out, ran it up to the currency exchange and back. I fried my tranny that quick. I don’t know how, but it was 2 qt. low on fluid
, not 1 drop on the garage floor. I must have puked some out on the last run of last year at the track., probably not enough cooldown time.
I am a Truck and Heavy Equipment mechanic for 19 years. Building it myself was also an option. At the time, I was working 75+ hours a week and really didn’t have the time. What would take him around 8 hours or so would have took me 20+ It might not work as good as Bruce’s, but I’m sure it would get down the road. Oh well, this is where the fun begins….
The last week of June its smoked, I called Bruce (WE4) from Performance Transmissions out in California to get his findings, experience and so on about him doing my tranny. I got a good feeling from him, sounds like he knows his stuff, no doubt about it. After doing some researching and some personal soul searching as to whether ort not I wanna drop 3 big ones on a tranny, I decided I’d spent the money and get what Bruce is selling. I call him again, and tell him I’m gonna let him do it. We even went as far as to realistically go through how long it takes him to teardown, inspect, remachine, rebuild, etc… We had it down to hopefully on the 4th day he would be have it in the test car and if all goes good, on the truck on the 5th day I’m like, ok, u got a deal.
I pull the tranny on July 4th, I call to tell him I’m sending it out, this is Friday, he says, no problem, I’m waiting on it. Kewl He gets it Monday morning. I call Monday afternoon to find out he is now out of stock on billet drums I’m like, WTF !!!, how does that happen ?? He tells me he had like 4 of em the other day and didn’t realize he was running out of stock. Another time, he refers to knowingly not having the drums but expects the guy who makes em to at least have some done. He said to wait a week, he should have some. I’m like, ok, I really don’t have a choice, and hey, its only 1 week, …..then 2 ….then 3 ….
On the Monday of the 3rd week, he was telling me to wait another week. I’m like Bruce, I don’t wanna wait anymore, why don’t u tear it down and do what u have to do to make it run again, I’ll get the billet stuff another time, u have to remember, I’m running a whopping 13.20 right now Granted, I got a pt-52 and a PTE f/m to go on, so 13’s ain’t gonna last long When I burn it up again, then ill send it back. I’m not rich nor am I poor, but if I wanna sent it back for a second time, it wouldn’t be a biggie, yea, another $300, but wtf....that’s MY option.
He tells me he’s either gonna build it complete or not at all, and at this point, he doesn’t have all the parts necessary for a billet tranny anyway. I know a few guys than can do a 200 right. It does take someone who knows what there doing, no doubt, but I don’t need to sent it ½ way across the country for him not to build me a billet unit, anything less would be a waste, I can get that in town. By now its Wednesday, still no billet stuff, 3.5 weeks in his shop collecting dust. I tell him to send it back, ill do it myself or have it done. Just send it back.
I got it done by Jimmy’s trans In Mundeline IL. He got it done w/in a 3 day time frame. He also said he needed the stock servo that I had for another unit he was building, he would swap it out w/ a billet super servo for no charge I’m like Kewl He coulda easily just talked me into a servo and got my stock’r no charge, but he didn’t , he did it his way That’s another vendor ill use again
I have had numerous conversations w/ Bruce about making up for the freight one way or another. I don’t feel I should have to eat the freight. This was his own bad call. He is the owner /operator of his shop, I would think he’s the one that would know what’s in there or not, and if there’s a doubt, walk over to the shelf and check. I was on the phone probably a good 3 hrs w/ him over a few times long distance prior to me sending it there. He had plenty of time to check. So here I am, still trying to resolve this. Remember, the deal was on Friday for him to build me a billet unit ASAP for $XXXX amount. The priority was ASAP to me, and Bruce knew it. Come Monday, he couldn’t produce.
On the Wednesday when I told him to send it back, I had also asked him to send me an Alto band and a “300m” band anchor pin., and once again, please send it ASAP since I might be rebuilding the tranny myself over the weekend. Yea, he sent it out, didn’t hit the mail till Friday and I didn’t get it till Tuesday the following week. So much for ASAP. When I got the anchor pin, and only the anchor pin, because he’s out of bands too, I got the bill for it too, boy was I surprised. He wanted to charge me $29.95 for it even though he advertises $18 on his website. He was trying to charge me tax too. I called him immediately on this, he told me the overpricing must have been a mistake but I have to pay tax. I was like, Bruce, THERE IS NO TAX ON OUT OF STATE PARTS. He was trying to tell me that there is. After another argument w/ him, he finally acknowledged that there isn’t and that Mark, his manager, must have screwed up. I wonder how many other people have been charged tax that lives out of state ?? What is this guy up too ?? By the way, when I ask what a “300m” material is, he refers to it as being a space age steel I think. I’ve looked in all the machinist’s handbooks I can find to avail. When I ask him specifically what it is, he just won’t say, but he expects use to shell out good cash for something he wont even tell us what it is.
I have asked a few people what they think of all this, they say that’s its unfortunate that things worked out the way they did, but Bruce should do something, not just tell me to go f**k myself. Bruce said if I post that would be slander, then it would be blackmail. First off, isn’t slander if I was telling lies about the situation?? And Blackmail is to pay me extra to keep quiet?? There are no lies here, all I want is the original $300 I spent on freight sending it out to him, BTW.., no, I did not pay Bruce for the freight, that’s his argument, since he did not collect anything, he should not have to put anything out. He could not deliver what he had promised, not even close. I ask Bruce to reply to this post ASAP so we are sure that all the facts are straight, and then let the public decide.
BTW guys, since the car has been running again, I have made a cruise or show EVERY single night weather permitting. I got a 3rd place at a large show last weekend I’m hoping to have some track time in soon. I’d like to hit 12.5 or so before I put on the pt-52. And oh yea, I just picked up an 86 GN that I’m hoping to restore and run as a race car, the wife frowns on beating on the 87
OK guys, that’s about it. Think about it, how would you feel. I don’t know, 3 big bones is a lot for a tranny that will probably never see faster than an 11.xx. Guys have done that w/ a bone stock tranny. I should have listened to my gut, my gut said to do it local from the get go, but I had a good salesman on the phone, so I said go for it.
I don’t have a vengence for him, its just the way the situation was handled, he coulda done sumthing
Jason, please don’t deleat/lock this thread. I was told from Bruce that if I posted it as a poll, u would deleat it and ban me. As a post only, it “might” stay here I was told, it all depended on how bad the truth hurts. So here it is,just a venting and public alert message about one of your Moderaters / Vendors. Im would think your going to handle this just as you would handle any other vendor posts, ie: Precisions cam thing, DRW’s tranny thing, etc … Those aint locked, nor is anybody banned.
This is a personal complaint I had with a recent vendor about something that I really didn’t want to get this far. I have tried everything possible I can think of to rectify this situation, After a few phone calls, and numerous hours in a private channel w/ the vendor, we are getting nowhere. I even went as far as to email Jason w/ the highlights since my thread was getting deleted/vanished/locked.. I have even went as far as asking for a poll and let you guys decide, I was told that if we made this a poll it would get deleted and I would get banned for speaking about my experience with a vendor who also moderates on this board. It seems that other posts against vendors don’t get deleted/banned, what makes this any different ?
Anyway, here goes…..
Let me start w/ saying I’m the original owner of a 87 GN w/ 39k on it. I lost my license a few yr. back, and in the mean time, I’ve done a lot to it, most of what’s in the signature is done recently, i.e.: 3 yrs. I took it to the track last fall , first time in 3 yr., and first time out ran a 25.x run, I’m like wtf. It turned out that the chips I had bought used for the blue tops I’m running where spiked or what, but I had the EGR went 100% at anything above idle. The car barely made it down the track. I bought these chips used from some guy off the BB. I went back to original chip burner and explained my problem, he said to send em to him, he will check them out. He told me they don’t get spiked and that the other guy must have tried to reprogram it or something, but he would gave me new chips, no charge even thou he didn’t make a dime off of me. That’s a good guy in my book, he will be selling me my chips in the future.
Anyway, I put a bone stock 87 chip in, cranked the boost to 19 and ran a 13.20 at 101 on an unmatched combination. Not bad, not good, but it’ll have to do for now. I put it on the trailer and went back to the garage where it sat all winter. I did nothing to it, remember, I just had 3 yrs. to do whatever I wanted.
This June, I got me some new Weld Draglites and Nittos and was itchin to get plates and insurance back on it. I took it out, ran it up to the currency exchange and back. I fried my tranny that quick. I don’t know how, but it was 2 qt. low on fluid
, not 1 drop on the garage floor. I must have puked some out on the last run of last year at the track., probably not enough cooldown time.I am a Truck and Heavy Equipment mechanic for 19 years. Building it myself was also an option. At the time, I was working 75+ hours a week and really didn’t have the time. What would take him around 8 hours or so would have took me 20+
It might not work as good as Bruce’s, but I’m sure it would get down the road. Oh well, this is where the fun begins….The last week of June its smoked, I called Bruce (WE4) from Performance Transmissions out in California to get his findings, experience and so on about him doing my tranny. I got a good feeling from him, sounds like he knows his stuff, no doubt about it. After doing some researching and some personal soul searching as to whether ort not I wanna drop 3 big ones on a tranny, I decided I’d spent the money and get what Bruce is selling. I call him again, and tell him I’m gonna let him do it. We even went as far as to realistically go through how long it takes him to teardown, inspect, remachine, rebuild, etc… We had it down to hopefully on the 4th day he would be have it in the test car and if all goes good, on the truck on the 5th day
I’m like, ok, u got a deal.I pull the tranny on July 4th, I call to tell him I’m sending it out, this is Friday, he says, no problem, I’m waiting on it. Kewl
He gets it Monday morning. I call Monday afternoon to find out he is now out of stock on billet drums I’m like, WTF !!!, how does that happen ?? He tells me he had like 4 of em the other day and didn’t realize he was running out of stock. Another time, he refers to knowingly not having the drums but expects the guy who makes em to at least have some done. He said to wait a week, he should have some. I’m like, ok, I really don’t have a choice, and hey, its only 1 week, …..then 2 ….then 3 ….On the Monday of the 3rd week, he was telling me to wait another week. I’m like Bruce, I don’t wanna wait anymore, why don’t u tear it down and do what u have to do to make it run again, I’ll get the billet stuff another time, u have to remember, I’m running a whopping 13.20 right now
Granted, I got a pt-52 and a PTE f/m to go on, so 13’s ain’t gonna last long When I burn it up again, then ill send it back. I’m not rich nor am I poor, but if I wanna sent it back for a second time, it wouldn’t be a biggie, yea, another $300, but wtf....that’s MY option.He tells me he’s either gonna build it complete or not at all, and at this point, he doesn’t have all the parts necessary for a billet tranny anyway. I know a few guys than can do a 200 right. It does take someone who knows what there doing, no doubt, but I don’t need to sent it ½ way across the country for him not to build me a billet unit, anything less would be a waste, I can get that in town. By now its Wednesday, still no billet stuff, 3.5 weeks in his shop collecting dust. I tell him to send it back, ill do it myself or have it done. Just send it back.
I got it done by Jimmy’s trans In Mundeline IL. He got it done w/in a 3 day time frame. He also said he needed the stock servo that I had for another unit he was building, he would swap it out w/ a billet super servo for no charge I’m like Kewl
He coulda easily just talked me into a servo and got my stock’r no charge, but he didn’t , he did it his way That’s another vendor ill use again I have had numerous conversations w/ Bruce about making up for the freight one way or another. I don’t feel I should have to eat the freight. This was his own bad call. He is the owner /operator of his shop, I would think he’s the one that would know what’s in there or not, and if there’s a doubt, walk over to the shelf and check. I was on the phone probably a good 3 hrs w/ him over a few times long distance prior to me sending it there. He had plenty of time to check. So here I am, still trying to resolve this. Remember, the deal was on Friday for him to build me a billet unit ASAP for $XXXX amount. The priority was ASAP to me, and Bruce knew it. Come Monday, he couldn’t produce.
On the Wednesday when I told him to send it back, I had also asked him to send me an Alto band and a “300m” band anchor pin., and once again, please send it ASAP since I might be rebuilding the tranny myself over the weekend. Yea, he sent it out, didn’t hit the mail till Friday and I didn’t get it till Tuesday the following week. So much for ASAP. When I got the anchor pin, and only the anchor pin, because he’s out of bands too, I got the bill for it too, boy was I surprised. He wanted to charge me $29.95 for it even though he advertises $18 on his website. He was trying to charge me tax too. I called him immediately on this, he told me the overpricing must have been a mistake but I have to pay tax. I was like, Bruce, THERE IS NO TAX ON OUT OF STATE PARTS. He was trying to tell me that there is. After another argument w/ him, he finally acknowledged that there isn’t and that Mark, his manager, must have screwed up. I wonder how many other people have been charged tax that lives out of state ?? What is this guy up too ?? By the way, when I ask what a “300m” material is, he refers to it as being a space age steel I think. I’ve looked in all the machinist’s handbooks I can find to avail. When I ask him specifically what it is, he just won’t say, but he expects use to shell out good cash for something he wont even tell us what it is.
I have asked a few people what they think of all this, they say that’s its unfortunate that things worked out the way they did, but Bruce should do something, not just tell me to go f**k myself. Bruce said if I post that would be slander, then it would be blackmail. First off, isn’t slander if I was telling lies about the situation?? And Blackmail is to pay me extra to keep quiet?? There are no lies here, all I want is the original $300 I spent on freight sending it out to him, BTW.., no, I did not pay Bruce for the freight, that’s his argument, since he did not collect anything, he should not have to put anything out. He could not deliver what he had promised, not even close. I ask Bruce to reply to this post ASAP so we are sure that all the facts are straight, and then let the public decide.
BTW guys, since the car has been running again, I have made a cruise or show EVERY single night weather permitting. I got a 3rd place at a large show last weekend
I’m hoping to have some track time in soon. I’d like to hit 12.5 or so before I put on the pt-52. And oh yea, I just picked up an 86 GN that I’m hoping to restore and run as a race car, the wife frowns on beating on the 87 OK guys, that’s about it. Think about it, how would you feel. I don’t know, 3 big bones is a lot for a tranny that will probably never see faster than an 11.xx. Guys have done that w/ a bone stock tranny. I should have listened to my gut, my gut said to do it local from the get go, but I had a good salesman on the phone, so I said go for it.
I don’t have a vengence for him, its just the way the situation was handled, he coulda done sumthing
Jason, please don’t deleat/lock this thread. I was told from Bruce that if I posted it as a poll, u would deleat it and ban me. As a post only, it “might” stay here I was told, it all depended on how bad the truth hurts. So here it is,just a venting and public alert message about one of your Moderaters / Vendors. Im would think your going to handle this just as you would handle any other vendor posts, ie: Precisions cam thing, DRW’s tranny thing, etc … Those aint locked, nor is anybody banned.
