I appreciate your remarks and comments. I will be going with someone else's product, though.
If you want to think less of me for using my right as a customer of a business to provide an honest review of a substandard product, then that's ok with me.
If I get a part that doesn't work on my vehicle when the description of the part on the seller's website assures me that it WILL work, then I will give feedback when it does or does not actually work as promised.
I should waste more time and money jumping through hoops and calling around to various people to try and get a solution when a solution was supposed to have been seen from the jump?
If I am not allowed to post my experience on this site, then please say so in the forum rules and I'll be sure to not do so.
I just spent a lot of time and money trying to keep my GN in shape. I should keep my mouth shut about a bad product? I didn't know that dissenting opinions weren't allowed.
Not that my opinion here matters, but I totally understand what its like to buy a product from a vendor, and have it fit like shit. With that said, I too understand your frustration.
I've bought from Kirban's and Pete Hoffman both. Never had an issue with anything I got, the only advice I have when buying from Kirban is make the order worth it, because shipping can get rich. I've read a lot of Kirban's posts here and learned a lot from his knowledge. If anything, an email to him just to express you being displeased with the item may be worth it. If you've had fitment issues, maybe others have and it needs to be brought to the attention of Dennis so that another supplier can be found, or he can address the issue with the current supplier. I work with many auto parts vendors and deal with their quality control every day. I can only echo others comments in saying I'm sure Kirban's would help a TB brother out.
With that said, you are a member here, and if you want to express your concerns you should be able to do it. I don't post a lot on here because there is a GN "Good Ol' Boys" club that practically offer free hand jibbers to some of these vendors. I don't know if its because they get great service, or if they think sucking up will get them free stuff, or at least a discount. I don't know, and I don't care. I've had great service with the little bit I've bought from Kirban, Pete Hoffman, Turbo Tweak, Full Throttle, and the oh-so-hated G Body parts. I busted a transmission vendor lying to me a few years ago, I did get my money back but it came with a price of a few asshole members here getting my address from the vendor and threating me because they had my address, knew where I worked, etc. Just a bunch of keyboard cowboys, so don't read anything into other peoples comments. It's the internet.
I hope everything works out for you.