First of all let me say that up to this point, for the last 5 years, I've had nothing but praise for Brian. Unfortunately that changed for the worse with the last order I gave him. I ordered the following items for my White '85 with non-power doors (no power locks or windows):
1. New GM Hinges and pins
2. Seat belt actuator - left side (in door jamb)
3. Burgundy Lower CSII door panels w/baskets and covers for non-power doors
4. Good, non-rusty doors w/o mirrors or door panels - left and right
5. Good, non-rusty trunk lid w/o spoiler
When he got back to me he told me that he just had a real nice '85 roller come in. He said other people had asked him to sell them the whole car but he would sell the doors and trunk lid to me.
The first 3 items were fine. The other 3 were not. The trunk lid had dents in the top and a lot of surface rust around all the edges, inside and out. The doors are so badly rusted on the insides that the body man was hesitant about fixing them - lots of money to fix and no guarantee on the rust being gone and a lot of rebuilding of the doors as well. They're not even the right year or style - they're power doors for an '86 which have different mirrors and are in a different place on the doors. There'll be more expense for swapping the power mechanisms from the old doors to the ones he sent plus a set of mirrors. It'll be cheaper to use and fix my original doors and be guaranteed they won't rust.
I tried to contact him 5 times over 3 weeks before I heard anything from him (2 phone messages, 1 letter with pictures of the doors and trunk lid he sent, and 2 emails). In the last email I told him what I thought he owed me. He responded to this email, with no comment about the problems, and said he'd call me the following Monday or Tuesday. That was over a week ago. I sent him another email a couple of days ago asking him if this how he wanted things to end. No response as of today.
My body man had already started on the rust on the trunk lid when I got there to check out the parts so I'll keep it. It can be saved but it'll cost me more money than if I'd gotten what Brian was supposed to send me.
Considering what the total costs were with shipping, minus the good parts, I figure I'm out almost $1300. This isn't the kind of treatment anyone should have to deal with from any vendor or business. I'll leave out the choice words, etc. I'd really like to say.
Larry.
1. New GM Hinges and pins
2. Seat belt actuator - left side (in door jamb)
3. Burgundy Lower CSII door panels w/baskets and covers for non-power doors
4. Good, non-rusty doors w/o mirrors or door panels - left and right
5. Good, non-rusty trunk lid w/o spoiler
When he got back to me he told me that he just had a real nice '85 roller come in. He said other people had asked him to sell them the whole car but he would sell the doors and trunk lid to me.
The first 3 items were fine. The other 3 were not. The trunk lid had dents in the top and a lot of surface rust around all the edges, inside and out. The doors are so badly rusted on the insides that the body man was hesitant about fixing them - lots of money to fix and no guarantee on the rust being gone and a lot of rebuilding of the doors as well. They're not even the right year or style - they're power doors for an '86 which have different mirrors and are in a different place on the doors. There'll be more expense for swapping the power mechanisms from the old doors to the ones he sent plus a set of mirrors. It'll be cheaper to use and fix my original doors and be guaranteed they won't rust.
I tried to contact him 5 times over 3 weeks before I heard anything from him (2 phone messages, 1 letter with pictures of the doors and trunk lid he sent, and 2 emails). In the last email I told him what I thought he owed me. He responded to this email, with no comment about the problems, and said he'd call me the following Monday or Tuesday. That was over a week ago. I sent him another email a couple of days ago asking him if this how he wanted things to end. No response as of today.
My body man had already started on the rust on the trunk lid when I got there to check out the parts so I'll keep it. It can be saved but it'll cost me more money than if I'd gotten what Brian was supposed to send me.
Considering what the total costs were with shipping, minus the good parts, I figure I'm out almost $1300. This isn't the kind of treatment anyone should have to deal with from any vendor or business. I'll leave out the choice words, etc. I'd really like to say.
Larry.
