Responsibility for the pump’s warranty lies with the manufacturer. Walbro in cooperation with their WD dictates the terms for pursuing a claim. If you Google around you will find our policy is inline with many other Walbro vendors. Whether these terms are to your liking is another issue.
Ford Mustang Fuel Pump from Fuel-Pumps.net
Auto Performance Engineering - Walbro fuel pumps and more
http://www.034motorsport.com/docs/WalbroWarrantyElimination.pdf
There is nothing ‘strange’ about the transaction and it has nothing to do with Mike @ FTR. Your pump issue could have just as easily been a byproduct of a transaction with FTR. Did you read Mike's post above?
SAME PUMPS / SAME MANUFACTURER!
If you are adamant that your pump’s failure had nothing to do with your installation / handling then you should have no reservations about perusing a claim. If Walbro finds fault with your pump, the testing fee is refunded and the return shipping is free. You are responsible for sending the pump in for testing.
There was nothing stopping you from doing a simple internet search or contacting any number of Walbro vendors for TI’s information.
I actually just did some internet research on Racetronix. I wish that I had done so before wasting my time and money. It only took about 5 minutes to find numerous complaints of bad business practices, broken or non-functional parts delivered, arrogant behavior, and other unethical activities. It appears that Racetronix has been doing this from 2003-2011. There is a pattern on many other forums as well, with Racetronix attacking customers who did not get what they paid for in a childish attempt to silence them. It’s Pathetic.
If you were interested in getting your pump replaced you would have followed the required procedures.
No sane person would send Racetronix another $80.00 in addition to the original purchase price just to have the privilege of getting his or her pump tested. That procedure would be a quick way for a customer of losing even more money. Obviously, you know that and it is an easy out for you to make ludicrous statements such as that I must not really have wanted a working pump. That argument lacks any logic. As the old adage says “Fool me once shame on you, fool me twice shame on me”.
Instead, you chose to attack Racetronix
If by the word “attack” you mean explain the severe deficiencies of Racetronix products and customer service, then I suppose you are correct. Even a broken clock can be correct twice a day.on this forum because you thought we would make an easy target
Racetronix IS an easy target, but only because of your ignorant, belligerent and outstandingly arrogant replies. Racetronix apparently believes it is they who are always right, not the customer.
and hoped these posts would net you a replacement pump with no questions asked.
You are either being purposefully deceitful or you just do not know how to tell the truth when you accuse me of trying to get a free pump with no questions asked in this thread. Please point it out in any of my posts. The fact is I would not accept anything from Racetronix at this point. Why would I want yet another broken pump lying around? [/QUOTE
After my quick research, I do feel better knowing that I was not the only customer that was taken advantage of by Racetronix. Apparently, owners of other turbo Regals, Typhoons, Syclones, Camaros, Firebirds, Mustangs, Ford trucks, and Impalas have met the same fate throughout the years.