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called the OTC tech line, and the guy said to reformat and reinstall the software from the cd onto the memory card.
did that, and now it boots up and shuts off normally, but when i try to do anything at all with it, it just says "loading" and does nothing. i left it sit like that for over a half hour- no change.
do these things need a while to "get going" after a fresh software install?
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