If they put any effort in to thier customer service other than canned responses and links to thier policies, I would not be nearly as frustrated over the price hikes.
The service is a joke, and they simply do not care about it. They profited nearly a BILLION last year. That's NET revenues, not gross.
Now they need more money for nothing more than increasing the size of the gallery pictures 50 something percent? That is basically the only thing that they have said they are changing.
The time is ripe for a fledgling dot com to take an extreme amount of business from the giant. There must be a Goliath to spawn a David, without IBM and Compaq/Hewlet Packard, there would not have been Dell.
Ebay peaked @ 118.38 on 12-29-04
Thier stock closed @ 82.70 today
Nothing like losing 30% in a month... It will go back up, though. They are having a split on the 16th of Feb, and the price increase goes into effect on the 18th.
Guess we will sit back and see who emerges from the dust.
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